Growparabolic
Speeds up ticket resolution with smart support.
Parabolic is an AI-powered customer support assistant that can be integrated into existing ticketing software. It has the ability to detect a user's intent and automatically draft responses, both generalizable and customer-specific. Parabolic also helps cut down on time spent manually categorizing incoming questions or indexing responses by automating these tasks. Additionally, it can answer even rarely asked questions (RAQs) with just one match in a past conversation or knowledge base.
In order to ensure the security of customers' data, Parabolic Intel Corp provides a privacy policy, terms of service, and pricing for its AI assistant. The company takes measures to ensure users' data is safe from unauthorized access or misuse. Furthermore, they provide tools for users to understand how their data is being used as well as audit logs to track any changes made within the system. Customers are ensured complete control over their data and can request deletion at any time if desired.
Parabolic's AI-assistant empowers businesses to streamline customer support operations while ensuring privacy protection for customers' data. With its advanced capabilities such as auto-drafting responses and auto-categorization of incoming queries, this technology can help companies save time and resources while providing a seamless customer experience.
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