Fin by Intercom

Fin quickly and accurately answers customer questions, reducing support volume and resolution times. Fin is seamlessly integrated with Intercom's proprietary machine learning, requires zero setup, and starts working immediately by learning from the company's existing support articles. As a result, customers can get the best possible experience every time as more complex queries are routed directly to the human support team for further assistance. Fin provides trustworthy and accurate answers that link to source materials, allowing for additional research and a deeper understanding of the response. With built-in safeguards to avoid off-brand topics, Fin ensures a reliable source of information for customers. The AI bot also continuously learns to reduce edge case failures while continually improving its accuracy and reliability. In conclusion, Fin is an innovative AI bot powered by OpenAI's GPT-4 technology that provides immediate customer support with accuracy and trustworthiness. With seamless integration into Intercom's proprietary machine learning platform, customers get fast responses without any setup or additional effort from their support team. Furthermore, built-in safeguards ensure that only reliable answers are provided based on relevant source materials for added confidence in customer interactions.