Galeby
Automated customer support for common queries.
The tool is easy to use and has user-friendly features that allow you to customize templates, track customer conversations, and filter messages.
Galeby is a smart AI-powered tool designed to improve customer support efficiency by using pre-designed templates. It works with different apps such as Freshdesk, Crisp and provides direct support if needed. With the goal of making customer support personal, Galeby allows users to create their own message templates and then scans their list for the best response when answering customer queries. To use the tool users simply go on their preferred support app, press a shortcut, select one of Galeby's suggested responses and send it off.
The tool is ideal for indie makers who want personalized support but are overwhelmed with repetitive messages. However it is not suitable for those looking to automate customer service entirely or have few customers. During the beta version the tool costs $14.98 per month with potential price increases after new features are added. Beta testers will also be granted lifetime discounts and can get a refund if they find the product unsatisfactory. The interface is user-friendly and offers features such as customizable templates, tracking conversations with customers, filtering messages etc.
Overall Galeby promises an efficient way of providing personalized customer service quickly while saving time spent on repetitive queries. It is perfect for any indie maker looking for a better way to stay connected with their customers without having to spend too much time replying to similar questions over and over again.
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