Watermelon Pulse
Created chatbot for efficient customer service.
Watermelon is an AI-powered conversational platform that helps businesses improve their customer service with GPT-4 technology. The all-in-one inbox simplifies customer communication and allows for team collaboration with the chatbot, while its chatbot builder and various integration channels such as web widgets, Facebook Messenger, WhatsApp, and Instagram streamline the process further. Watermelon caters to a range of industries including e-commerce, education, healthcare, financial services, municipalities, and tourism. Through its GPT-4 AI technology which learns and adapts quickly to the data uploaded to the platform, businesses can access the platform via the web widget or various platforms with API easily. It also provides an all-in-one inbox where up to 96% of chats can be automated.
Watermelon's resources include an academy to help users become more familiar with their product; downloads such as demo projects; a help centre in case users need assistance; and a blog for updates on new features. Additionally, companies can use Watermelon’s AI capabilities for sales automation, marketing automation, HR & internal communications automation and customer service automation. Overall, Watermelon enables businesses to supercharge their customer service experience by leveraging AI technology to reduce response times while providing a more personalized experience for customers.
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