Viff

Paragraph 1: Viff is an AI tool that makes it easier for hotels and property managers to respond to guest reviews. It is offered as a Chrome extension that works with all websites and reputation/property management systems, and it can also be used with emails. Viff learns the hotel’s tone and brand voice from the initial inputs in as little as 20 responses, allowing it to generate consistent and on-brand responses in a single click. Its proprietary AI model is trained to understand various aspects of a good guest experience, such as food, cleaning, and service.

Paragraph 2: Viff’s responses are designed to be professional and courteous and never say anything a hotel would not want its staff to say. The tool can handle even the nastiest of reviews, making it easier for hotels to improve their online reputation. Customers have reported a 5x jump in booking volumes after just six months of responding consistently to all reviews along with an impressive 67% improvement in TripAdvisor ranking over the same time frame.

Paragraph 3: Viff offers a free trial that includes the first 20 responses, offering accessibilty across more than 20 languages. Setting up Viff requires no integration work or setup steps beyond installation, making it easy for anyone who wants access to this powerful review response tool.