KNO
Aided product users via conversational support.
Alltius is an AI-driven platform created to provide conversational assistance for software products. It can be used to help and guide users in their product journey, as well as offer a Slack assistant for any question. This platform is powered by OpenAI's GPT3 model which includes 800GB of data, and it allows users to prioritize knowledge from specific sources while preserving user privacy. Alltius also offers a low code help widget with KNO, an in-product guide and companion, as well as enterprise documentation search.
Alltius is free to use and can be installed on Slack in three steps. Not only that, but it has been positively received by customers due to its 50% month on month user growth and 86%+ returning users asking at least one query each time they use the platform. It has the potential to become the next Gong, better than Google search engine since it can be trained on specific topics and tested at will. The team behind Alltis consists of engineers, data scientists and designers who are continuously working on upgrading the service quality.
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