Einstein GPT

Salesforce Einstein is an AI software that helps businesses turn customer data into valuable insights. It offers AI-generated emails, conversations and offers based on real-time data to help personalize customer interactions. Low-code tools enable users to create custom predictions and recommendations without the need for a data scientist. Customer 360 uses Einstein’s capabilities to integrate customer data from multiple departments, providing a complete view of the customer.

AI for sales and CRM can guide sellers from prospect to close, while conversational intelligence can forecast accurately with real-time data. For service, Einstein boosts agent productivity by personalizing every customer interaction with built-in AI and scaling service across channels with bots. In Commerce, it provides intelligent product recommendations, tailor-made product sorting and meaningful search results which help grow businesses faster.

Salesforce Einstein is suitable for businesses looking to gain insights into their customers which will enhance their productivity and drive sales growth. With its various features such as AI-generated emails, conversations and low-code tools, Salesforce Einstein is a powerful tool in driving digital transformation for any business.