Eclipse AI

Eclipse AI is a powerful tool designed to reduce customer churn. The platform unifies and analyzes omnichannel voice-of-customer data from different sources such as reviews, chat, phone, and surveys. It then uses generative AI to provide actionable intelligence that can be used to take proactive measures against customer attrition. The platform also offers real-time trend and pattern analysis which helps businesses predict when customers might leave and take preventative steps to keep them loyal. Eclipse AI is rated #1 for Ease of Use and Quality of Support by G2® for Proactive Customer Retention and has achieved High Performer status on G2®.

The platform not only helps businesses prevent customer churn but also increases productivity by allowing teams to focus on priorities that increase customer retention while spending less time analyzing feedback. Eclipse AI provides instant actionable intelligence that allows teams to boost revenue through improved customer loyalty without taking up too much of their valuable time. Overall, the tool is an effective way for businesses to reduce customer churn, increase loyalty, and improve team productivity all at once.